Customer Service

The Gun Master seeks perfection in every product it produces, but we want to provide best-in-class customer support when issues arise. Our team of U.S.-based customer service professionals is trained to address your needs. If they don’t have an immediate answer, they will work diligently to resolve your inquiry quickly.

We are now accepting walk-ins for The Gun Master Technical Services. Please be aware that there is limited availability to ensure our customers’ and employees’ health and safety. Access will be permitted on a first-come, first serve basis. All customers will be required to check in with security and have a temperature check before entry into the facility. Waiting in their vehicle while the service is being performed will be necessary.

Contact

General Contact: Please contact info@thegunmaster.net to inquire about new products, existing product information, current sales orders, your pistol’s production date and returns.

Technical/Warranty Support:  Bulk Store Deals proudly offers world-class service on your firearm. Please contact our Technical Service or Warranty Department for information regarding services provided for pistols and parts. Contact info@thegunmaster.net

 

U.S. Headquarters

The Gun Master, Inc.

2600 E Highland Ave Suit  A,
highland CA 92346,
United States

USA Phone: +0000 00 00

For further information on Hand Gun pistols, please contact your local dealer.

 

 

Return Policy

Items can be returned within 45 days with copy of the receipt.
Items must be purchased through https://thegunmaster.net to be eligible for return or exchange through The Gun Master, Inc.
The item must be in its original packaging and free from wear.
There are no returns or exchanges on final sale items.
The customer has to pay the shipping back to Hand Gun. We will send any requested exchange items after we have received the original merchandise at the warehouse.
To initiate a return or exchange please contact https://thegunmaster.net/ with your order details.

Warranty

Complete information about your warranty and to read the full warranty coverage can be found on our Warranty page.

Media Inquiries

Please direct any press inquiries to https://thegunmaster.net/